Booking and Cancellation Policy

STANDARD POLICY

(for bookings outside NSW Christmas school holiday period)

Minimum stays

Off peak and low seasons: 2 nights on weekends

Peak season:
School holidays – 7 nights
Easter – 4 nights
Long weekends – 3 nights

Deposits and payment

A deposit of one night’s tariff must be paid at time of booking to secure all reservations

Balance is payable on arrival

Cancellations

More than 30 days’ notice: deposits will be refunded less a $30 administration fee

Less than 30 days’ notice: Deposits are non refundable

No refunds or credits will be provided for early departure

CHRISTMAS SCHOOL HOLIDAY POLICY

(for bookings during NSW Christmas school holiday period)

Minimum stays

Minimum bookings of 7 nights taken up until 30 November

Shorter bookings may be taken at park manager’s discretion from 1 December

Deposits and payment

A $100 deposit must be paid at time of booking

Full payment for bookings must be received by 30 November or booking will be cancelled (deposit will be refunded less a $30 administration fee)

Cancellations

Bookings cancelled before 30 November: Deposits will be refunded less a $30 administration fee

Bookings cancelled from 1 December onwards: 50% of monies paid will be refunded

No refunds or credits will be provided for early departure